Inbound Sales Coordinator - Customer Engagement Specialist

Data Lake Inc is seeking a dynamic Inbound Sales Coordinator to join our team in the beautiful and vibrant city of Canggu, Bali. As an Inbound Sales Coordinator, you will be the first point of contact for our prospective clients, playing a crucial role in converting high-intent leads into satisfied customers. This is an exciting opportunity to be part of a growing company in the heart of Bali's digital and creative community.

In this role, you will handle inbound calls, emails, and chats, providing exceptional customer service and guiding potential clients through the sales funnel. You will leverage tools like Salesforce, HubSpot, and Zoom to manage customer interactions efficiently. This position offers a competitive salary and a chance to grow within a supportive and innovative team.

📋 Tanggung Jawab Pekerjaan

• Manage inbound customer inquiries via phone, email, and live chat, ensuring timely and professional responses.
• Use CRM systems like Salesforce and HubSpot to track and manage customer interactions and sales opportunities.
• Qualify leads and provide product demonstrations and solutions to meet customer needs.
• Schedule and conduct product training sessions using Zoom and other collaboration tools.
• Collaborate with the sales team to ensure a seamless customer experience and achieve sales targets.
• Maintain accurate records of customer interactions and follow up on leads to convert them into paying customers.
• Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
• Participate in team meetings and contribute to the development of sales strategies and processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in inbound sales, customer service, or a related field.
• Proficient in using CRM systems like Salesforce and HubSpot.
• Strong communication skills, both written and verbal, with the ability to handle multiple customer interactions simultaneously.
• Experience with video conferencing tools like Zoom.
• Ability to work in a fast-paced environment and meet sales targets.
• Excellent organizational and time management skills.
• Familiarity with digital marketing tools and techniques.

🛠️ Keahlian

Lowongan Terkait